Reltio Connect

Hi Team,

We came across a strange scenario

For an entity which got loaded with some other organization DUNS number from different source system and now when the data steward wants this entity to be enriched with DNB data and clicked the GET MATCH button in Reltio UI 
then after clicking, the entity got enriched with wrong organization information because of wrong duns number and matching record from DNB has confidence score as 10 

Now getting a matching records based on Duns number attribute should be avoided instead it should get a matching records based on Name, address, and phone number attribute when we click the GET MATCH button in Reltio UI.....but in response it should give duns number attribute value as well from dnb



Thanks
Izhan

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Mohammed izhan Zafeer
ACCENTURE
Ambur CO
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Mohammed, I completely agree. It is unfortunate that some other system placed the wrong DUNS number into the organization's record. However, as regards the matching behavior within the Reltio platform, if the organization has a DUNS number populated, then Reltio should NOT match any records from D&B to that record, even using other attributes such as Name, Address. And the reason is simple. Having a DUNS number establishes uniqueness for the record. Thus, by definition, it cannot match to any other record within the D&B population. So I think if a record contains a DUNS number already, matching against D&B through the connector, should be suppressed for that record. 

Yes the record will continue to receive updates from D&B that are incorrect for that record, but that is different problem that needs to be remediated by a data steward by removing the D&B number and the existing D&B crosswalk from the record, then re-matching the record to the correct D&B record and establishing the correct DUNS number within the record.

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Curt Pearlman
PwC
Agoura Hills CA
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