Reltio Connect

 View Only
  • 1.  login capability thru Support portal

    Posted 07-16-2021 12:06
    Currently, we are having to create an alias email bc SSO is not enabled for the Reltio Support login. And I hope I'm saying that right. :) So, could Reltio Developers look into creating a way to use our SSO login for the Support portal also?? That way we don't have to keep up w two logins. Just a nice to have if possible. :)

    ------------------------------
    Lori Ashford
    Ascension
    Austin, TX
    ------------------------------


  • 2.  RE: login capability thru Support portal

    Reltio Employee
    Posted 07-16-2021 17:53
    @Lori Ashford I am hoping that @Vani Karra can help you with this request. I will send her a note directly​​​

    ------------------------------
    Chris Detzel
    Community Program Manager
    Reltio
    ------------------------------



  • 3.  RE: login capability thru Support portal

    Reltio Employee
    Posted 07-20-2021 10:05
    HI @Lori Ashford

    What you say is indeed correct. That's exactly the way the Reltio Support logins have been set up for customers and partners today.
    The best way to have us explore your ask is for you to raise it in our Ideas portal.
    Hope you have heard about our Ideas portal. If not, you can find the information at https://docs.reltio.com/gettingstarted/ideasportal.html
    You can visit our Ideas portal at https://reltio.ideas.aha.io/ and create your idea. 
    Thank you.

    Regards,
    Vani

    ------------------------------
    Vani Karra
    ------------------------------