Reltio Connect

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  • 1.  Can we customize OOB workflows using the workflow modeler?

    Reltio Employee
    Posted 04-06-2022 19:13
    Insight into this customer question is appreciated. #workflowprocess ​​​​

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    Chris Detzel
    Director of Customer Community and Engagement
    Reltio
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  • 2.  RE: Can we customize OOB workflows using the workflow modeler?

    Reltio Employee
    Posted 04-06-2022 19:17
    Yes, absolutely.  By clicking on the task in the out of the box workflow Reltio provides, it's being assigned to the roll reviewer. Any user within your Reltio tenant that has a role reviewer assigned to them would be potentially able to receive and approve the delete request. That service task is a pre-defined Reltio service task to perform that delete. If you wanted to do a GDPR compliant delete, and you wanted to interact with other systems, you could simply just drag in an additional service task here, set that to be a service task, and then reconfigure that flow to perform your own custom service task before the Reltio delete takes place. You would go in and add in this service task, your own custom logic, the Java class, and you would effectively just inherit from the Reltio Java library and then override and extend the method to perform the task implication.




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    Dan Gage
    Principal Solution Consultant
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