Reltio Connect

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  • 1.  SFDC Connector Mapping DataType Mismatch

    Reltio Partner
    Posted 03-28-2022 04:21
    Hi guys,
    I have a field in SF with DataType as String which is mapped to Reltio Attribute which has datatype as Blob.
    So As per Docs I have used the function "=source(field)" in value of the mapping in ToReltio section for the corresponding URI to eliminate the datatype mismatch error.
    So Mapping got accepted but during the sync i was getting only null values for that attribute in Reltio, whatever values we are providing in that Field in salesforce.
    Can we have any workaround or solution for converting string to Blob datatype in Mapping itself rather than changing the datatype in L3 config level?

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    karthick s
    Consultant
    Capgemini
    Chennai
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  • 2.  RE: SFDC Connector Mapping DataType Mismatch

    Reltio Employee
    Posted 03-28-2022 11:45
    Hi Karthick,

    I will check this with engineering and get back.
    Meanwhile can you please file a support ticket if you have not already?

    Regards
    Gaurav

    ------------------------------
    Gaurav Gera
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  • 3.  RE: SFDC Connector Mapping DataType Mismatch

    Reltio Partner
    Posted 04-04-2022 03:01
    Hi Gaurav,
    We have raised a support ticket for this.
    If You have updates from engineering team please let us know.


    Regards,
    Karthi

    ------------------------------
    karthick s
    Consultant
    Capgemini
    Chennai
    ------------------------------



  • 4.  RE: SFDC Connector Mapping DataType Mismatch

    Reltio Employee
    Posted 03-28-2022 11:47
    @karthick s once you figure out the issue, please feel free to post here with the resolution! ​

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    Chris Detzel
    Director of Customer Community and Engagement
    Reltio
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  • 5.  RE: SFDC Connector Mapping DataType Mismatch

    Reltio Partner
    Posted 04-04-2022 03:02
    Sure Chris..Once we get Solution we will post It

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    karthick s
    Consultant
    Capgemini
    Chennai
    ------------------------------



  • 6.  RE: SFDC Connector Mapping DataType Mismatch

    Reltio Partner
    Posted 04-05-2022 23:27
    HI All,
    Problem got solved .It was due to not doing Resync Config in Salesforce .After Resync Config,Everything works fine.

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    karthick s
    Consultant
    Capgemini
    Chennai
    ------------------------------