As part of the workflow, you could use a standard Reltio attribute, and you could enrich that attribute by assigning a value to that attribute to represent the Jira ticket. That would definitely be a customization to the Reltio workflow that if you wanted that Jira ticket to be automatically generated or automatically associated with the record. Or, you could simply just have the attribute there, and as part of the workflow review process, the reviewer of the workflow can manual insert the Jira number into that field. You also have the ability to use those task variables that I suggested earlier to capture that data.
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Dan Gage
Principal Solution Consultant
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Original Message:
Sent: 01-25-2022 21:47
From: Sandro Palleschi
Subject: Is there a way to tag a data change request with the ticket so it appears in the activity log?
We have JIRA ticketing to request changes currently. #workflow #workflowprocess
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Sandro Palleschi
Manager - Enterprise Data Services at Empire Life
Empire Life
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