Reltio Connect

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  • 1.  Auto-unmerge the D&B Crosswalk post update on the original profile.

    Reltio Partner
    Posted 10-28-2024 07:19

    Hi Team,

    Following an update on the source profile, we have observed that non-OV profiles are automatically unmerged. However, the D&B crosswalk associated with the profile remains merged with the OV Profile.

    As per our business requirements, we need the D&B crosswalk to be unmerged or lost as soon as there is an update on the source data. Unfortunately, the D&B crosswalk persists despite these updates. We have reviewed the documentation on Auto-unmerge(Automatically unmerge entity records | Reltio ) , which indicates that Auto-unmerge is not possible for Reltio Enrichment with D&B when using a third-party Data Tenant Subscription Service (DTSS). However, since we are utilizing the D&B datablock connector, we are seeking possible solutions to unmerge the D&B crosswalks.

    Please find the screenshots attached for your reference.



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    Avni Kanchan
    Deloitte
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  • 2.  RE: Auto-unmerge the D&B Crosswalk post update on the original profile.

    Reltio Employee
    Posted 11-19-2024 09:49

    Hi Avni,

    The Reltio Enrichment with D&B Data Blocks does use data contributor options while loading the data so this feature will not function with this enrichment.



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    Jacques Lateo
    Sr. Product Manager
    Reltio
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  • 3.  RE: Auto-unmerge the D&B Crosswalk post update on the original profile.

    Reltio Partner
    Posted 11-19-2024 14:10

    Hi Jacques,

    What impact does not having this capability have on customers?



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    Jay Daly
    Dun & Bradstreet
    Chattanooga TN
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