Reltio Connect

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  • 1.  Conditional customer tenant and data tenant records matching

    Reltio Partner
    Posted 10-01-2024 16:35
    There is a flag(boolean field) we are maintaining to identify the entity records whether validated or not. 
    We would like only DT records gets matched and imported aginsts validated customer entity records. The non-validated customer tenant records should not participate matching with DT records.
    Please suggest how to achieve this?


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    Sonai Metya
    Cognizant Technology Solutions
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  • 2.  RE: Conditional customer tenant and data tenant records matching

    Reltio Employee
    Posted 10-18-2024 13:53

    Hi Sonai,

    I'm afraid this is not supported. The attributes used for matching must exist on both the customer and the data tenant for them to be used in the matching process. Since this flag does not exist on the data tenant, you may not be able to use it in your matching.

    You can try this workaround which might help.

    Map this flag attribute to any unused attribute in the data tenant. The unused attribute in the data tenant should be empty. You can then write a match rules with the condition that Flag is Yes/true or empty along with other matching criteria



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    Suchen Chodankar
    Product Manager
    Reltio Inc
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  • 3.  RE: Conditional customer tenant and data tenant records matching

    Reltio Partner
    Posted 10-21-2024 00:20

    Thanks Suchen.
    We will analyze the below steps for the feasibility of the workaround.

    1. Identification on any unused attribute in DT entity
    2. Introduction of new match rule in DT including that attribute



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    Sonai Metya
    Cognizant Technology Solutions
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