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  • 1.  Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Posted 13 days ago

    We have two Entity Types in our Reltio environment: Person and Dealer. The Person entity type has a reference attribute called dealerName, which points to the Dealer entity. This creates a dealer_employs_person relationship.

    When we create the relationship via the API, the response includes the startDate as expected. However, the RELATIONSHIP_CREATED event sent to our SQS queue does not include the startDate.

    I have two questions:

    1. Is there a way to ensure that the RELATIONSHIP_CREATED event includes the startDate when sent to SQS?
    2. When relationships are automatically created via the reference attribute (dealerName), is there a way to include the startDate by default-without making a separate API call to explicitly create the relationship?

    Any insights or suggestions would be greatly appreciated!

    Reltio response body after creating relationship:

    event generated by Reltio to pass to queues(doesn't have startDate):



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    venu podila
    360Insights
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  • 2.  RE: Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Reltio Partner
    Posted 12 days ago

    Hello Venu,

    1. Is there a way to ensure that the RELATIONSHIP_CREATED event includes the startDate when sent to SQS?

    To include the Start Date in your SQS events, switch your queue's payload type to Snapshot. You can choose either:

    • Snapshot (with selected fields) – simply add Start Date to the list

    • Snapshot (with all fields) – no further configuration needed

     Here's how to update it:

    1. Open the Reltio Console

    2. Go to Tenant ManagementExternal Queues

    3. Click the ✏️ (Edit) icon next to your queue

    4. Under Payload type, select either Snapshot (with selected fields,  and add Start Date to the list) or Snapshot (with all fields)

    5. Click Save

    That's it-your RELATIONSHIP_CREATED events will now include the Start Date.

    2. When relationships are automatically created via the reference attribute (dealerName), is there a way to include the startDate by default-without making a separate API call to explicitly create the relationship?

    When you create a relationship using a reference attribute, Reltio emits a RELATIONSHIP_CREATED event. To include your custom startDate enable the "Start Date" field in the Reltio Console under Tenant Management. Ideally, every streamed RELATIONSHIP_CREATED event will include the startDate. To help me troubleshoot, could you please share an example of the payload you're using to create the relationship via the reference attribute?

    Regards, 



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    Petya Kotova
    Ulpia Tech
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  • 3.  RE: Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Posted 12 days ago

    Thanks for the response @Petya Kotova,

    1. we already have the Snapshot (with all fields) setting enabled in our tenant configuration. However, I'm still not seeing the startDate included in the event message.
    2. I'm using the following API call to create a person:
      POST {{mdm_url}}/dealer/{{reltioDealerId}}/person
      In this call, we're passing the dealer into the attributes using  reltioDealerId, and this creates a Relationship_created message - but it doesn't include the startDate.

      We want the startDate to be present in the relationship event, but without making a separate API call just to create the relationship with startDate.

      Is there a way to pass startDate in this flow so that it appears in the Relationship_created event message - without having to explicitly create the relationship in a second API call? below one is a postman call

      {
        "Person": {
          "attributes": {
            "firstName": "sam",
            "lastName": "MDMtest",
            "displayName": "sam M. MDMtest",           
            "title": "Mr.",
            "status": "Active",
            "roles": [        
              "cLIent aDMIn",   
              "DeAlEr mANagEr",
              "SalES associate",
              "CLIENT manAGeR"
        
            ],
                  "preferredLanguage": "en-US",
                  "timezone": "UTC+0100_CentralEurope",  
            "email": "sam.MDM-User@email.com",
            "clientId": "qwe2345",     
            "clientCode": "ABC",            
            "identifiers": {
              "userLogin": "MDMtest.sam@email.com"
            }
          },
          "crosswalks": [
            {
              "type": "IDM",
              "value": "30042025",
              "sourceTable": "MDM"
      
            }
          ]
        }
      }


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    venu podila
    360Insights
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  • 4.  RE: Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Reltio Partner
    Posted 12 days ago

    Hi Venu, 

    I've reviewed numerous documentation pages and community blog posts, and have conducted extensive testing. At this point, I've exhausted all avenues and, in my view, this behavior is not expected.

    I recommend reaching out to Reltio Support for further insight into whether this flow can be improved. Please let me know if you'd like any help with that.

    Thanks, 



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    Petya Kotova
    Ulpia Tech
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  • 5.  RE: Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Posted 12 days ago

    Venu,

    1. Please do check the physical configuration for the external Queue. Verify that startDate is enabled for Relationship Created
    2. Check the payload using getRelations and verify that startDate  is part of relationship incoming payload.

    If you still see the issues, please log a support ticket.

    Thanks,



    ------------------------------
    Radhakrishnan Ramalingam
    Majix Solutions
    San Ramon, CA
    https://majixsolutions.com
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  • 6.  RE: Missing startDate in RELATIONSHIP_CREATED Events for Auto-Created Relationships via Reference Attributes

    Posted 12 days ago

    I am able to see a startDate through a GET call for relationship, raised support ticket to Reltio about it.

    Thanks everyone, I appreciate your prompt responses.



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    venu podila
    360Insights
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