Reltio Connect

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  • 1.  Salesforce connector (demo account)

    Posted 18 days ago

    Hi,

    We are working on a POC to show case Salesforce connector's SBC and synchronization feature. During the setup, ran into below issue.

    I tried creating the custom field DunsNumber under Account domain, but the field name ended up getting DunsNumber_c as it is a custom element.

    I am following the steps mentioned in the below course.

    https://learn.reltio.com/reltio-connected-customer-data-for-salesforce/56858/scorm/1so9foajrdtk6

    Please share If you have any accelarators for this. Thank you



    ------------------------------
    Rushy
    ------------------------------


  • 2.  RE: Salesforce connector (demo account)

    Posted 16 days ago

    Hi,

    That is completely expected in Salesforce! When you create a custom field, Salesforce automatically adds_c to the API name, so DunsNumber becomes DunsNumber_c.

    If you're dealing with a connector (such as Reltio), simply map the right field name in your settings. For example, if the connection requires DunsNumber, modify the mapping to use DunsNumber_c.

    Json Code,

    {
      "SalesforceField": "DunsNumber_c",
      "ReltioAttribute": "DunsNumber"
    }



    ------------------------------
    Varsha Periyasamy
    MDM Developer
    Majix Solutions Inc
    ------------------------------

    Original Message


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