Reltio Connect

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  • 1.  Set Attribute Based on Related Accounts

    Posted 04-26-2024 11:39

    I need to set an attribute value on a entity based on another attribute of all entities under the initial entity in a given hierarchy.  

    In other words, set Attribute A to YES if any entity below in the hierarchy has Attribute B equal to YES.

    I believe a custom cleanser would be best to perform this action but uncertain how to implement.  



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    Chris McCabe
    Clinician Nexus
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  • 2.  RE: Set Attribute Based on Related Accounts

    Reltio Employee
    Posted 04-29-2024 11:33

    Hi Chris,

    You might be best off doing this synchronously.  By that I mean have RIH (or any other integration technology) listen to the queue in your tenant, perform the necessary check in other entities for attribute B, and update entity A's attribute A 



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    Gino Fortunato
    Senior Solution Engineer
    Reltio
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  • 3.  RE: Set Attribute Based on Related Accounts

    Posted 04-30-2024 11:16

    In order to make RIH work, I understand I will need to get the Entity data and effectively join/look up the relationship, then look up an attribute on the child record.  The best way I know to do joins/lookups between datasets pulled into RIH is putting the data into a collection.  How do you get Reltio JSON into a collection?  I have tried using the Parse JSON command but keep getting "Parsing error: unexpected token" even though the sample document into is the same as the Document input field.  Any thoughts?



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    Chris McCabe
    Clinician Nexus
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  • 4.  RE: Set Attribute Based on Related Accounts

    Posted 05-17-2024 18:00

    How do you setup RIH to listen for changes to a Reltio entity?



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    Chris McCabe
    Clinician Nexus
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  • 5.  RE: Set Attribute Based on Related Accounts

    Reltio Employee
    Posted 05-17-2024 22:13

    Hi Chris,

    When you create a new recipe, you are asked to "pick a starting point".  Select the "trigger from an app" icon and then search/select the app that works with the type of queue your implementation uses, AWS (SQS or SNS), Google Pub/Sub or Azure Service Bus



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    Gino Fortunato
    Senior Solution Engineer
    Reltio
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  • 6.  RE: Set Attribute Based on Related Accounts

    Posted 05-20-2024 07:10

    Thank you for the quick reply.  The only option showing to connect to Reltio via the trigger is Reltio AWS, which we have never used before.  Assuming all Reltio cloud users are on Amazon, do I need to open a ticket with Reltio to get credentials to log into our respective Amazon account?



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    Chris McCabe
    Clinician Nexus
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  • 7.  RE: Set Attribute Based on Related Accounts

    Reltio Employee
    Posted 05-20-2024 07:35
    It's information is sent to the account admin when the tenant is set up. If you don't know what it is you can contact support or your CSM