Reltio Connect

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

------------------------------
Himaja Kallakuri
Associate consultant
Infosys
------------------------------

Hi Himaja,

There is no separate token required for RDM. Reltio is fully customer centric and not tenant centric and hence a single token would let you access all tenants, provided you have permissions to access it.

Do you mind sharing the full URL you are using?

Ideally, it would look something like this.

https://rdm.reltio.com/configuration/{{rdmTenant}}

curl --location 'https://rdm.reltio.com/configuration/{{rdmTenant}}' \
--header 'Authorization: Bearer {{accessToken}}'



Thanks,
NIDHEESH R

Original Message:
Sent: 10-01-2025 09:04
From: Himaja Kallakuri
Subject: RDM Postman Setup

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

------------------------------
Himaja Kallakuri
Associate consultant
Infosys
------------------------------

Hi Nidheesh,

 I am using https://rdm.reltio.com/lookups/{{rdmTenantID}}

For this I am getting 

Hi Himaja,

There is no separate token required for RDM. Reltio is fully customer centric and not tenant centric and hence a single token would let you access all tenants, provided you have permissions to access it.

Do you mind sharing the full URL you are using?

Ideally, it would look something like this.

https://rdm.reltio.com/configuration/{{rdmTenant}}

curl --location 'https://rdm.reltio.com/configuration/{{rdmTenant}}' \
--header 'Authorization: Bearer {{accessToken}}'



Thanks,
NIDHEESH R

Original Message:
Sent: 10-01-2025 09:04
From: Himaja Kallakuri
Subject: RDM Postman Setup

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

------------------------------
Himaja Kallakuri
Associate consultant
Infosys
------------------------------

Hi Himaja,

There is no separate token required for RDM. Reltio is fully customer centric and not tenant centric and hence a single token would let you access all tenants, provided you have permissions to access it.

Do you mind sharing the full URL you are using?

Ideally, it would look something like this.

https://rdm.reltio.com/configuration/{{rdmTenant}}

curl --location 'https://rdm.reltio.com/configuration/{{rdmTenant}}' \
--header 'Authorization: Bearer {{accessToken}}'



Thanks,
NIDHEESH R

Original Message:
Sent: 10-01-2025 09:04
From: Himaja Kallakuri
Subject: RDM Postman Setup

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

------------------------------
Himaja Kallakuri
Associate consultant
Infosys
------------------------------

Hi Ashish

Even if i try the API https://rdm.reltio.com/configuration/{{rdmTenantID}}

I am getting tenant configuration not found for my rdm tenant id error.

I have all the access  also like ROLE_ADMIN_TENANT and ROLE_RDM_ADMIN etc

Thanks

Himaja

Hi Himaja,

There is no separate token required for RDM. Reltio is fully customer centric and not tenant centric and hence a single token would let you access all tenants, provided you have permissions to access it.

Do you mind sharing the full URL you are using?

Ideally, it would look something like this.

https://rdm.reltio.com/configuration/{{rdmTenant}}

curl --location 'https://rdm.reltio.com/configuration/{{rdmTenant}}' \
--header 'Authorization: Bearer {{accessToken}}'



Thanks,
NIDHEESH R

Original Message:
Sent: 10-01-2025 09:04
From: Himaja Kallakuri
Subject: RDM Postman Setup

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

------------------------------
Himaja Kallakuri
Associate consultant
Infosys
------------------------------

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

Hi Himaja,
Could you please check this api - 

GET https://{env}.reltio.com/reltio/tenants/{tenantId}/
and please let us know what value you see for this parameter - 

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja

Hi Ranadip,

I tried the API but got below response. Screenshot attached.

Thanks

Himaja

Hi Himaja,
Could you please check this api - 

GET https://{env}.reltio.com/reltio/tenants/{tenantId}/
and please let us know what value you see for this parameter - 

Hi

I am currently working on executing RDM APIs (GET/POST) to retrieve lookup values and add new entries to lookup tables. While the other APIs are functioning correctly, I am encountering an issue with RDM-specific API calls - the response body returns HTML content that does not correspond to the requested API.
Could you please confirm if there is a separate token generation mechanism specifically for RDM tenants, or if the access token generated for the MDM tenant is sufficient for RDM API access?
Your guidance on this would be greatly appreciated.
Best regards,
Kallakuri Himaja