Reltio Connect

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  • 1.  RDM Transcode error filter

    Posted 06-05-2023 12:32

    Hi Team,

    Was looking for an easier way to filter RDM transcode error issue records (as show below).

    I have also tried it to filter using advanced search (as shown below) but unable to get the desired result set. 
    Is there any way of doing this .?
    Thanks & Regards,


    ------------------------------
    Chetan P
    Lead MDM Specialist
    Freshworks
    Chennai
    ------------------------------


  • 2.  RE: RDM Transcode error filter

    Reltio Partner
    Posted 06-06-2023 03:13

    Hi Chetan,

    Have you added the below in RDM config 

        "trackTranscodeErrors": true,

        "trackUnidentifiedLookups": true,

    and enabled

    "publishRDMErrors": true,

    in Physical tenant config?

    If not enable these and run the RDM related tasks below:

    reindex, reindexUnmapped

    to get those values on MDM UI search.

    Also, check out these tasks for RDm:

    RDM API | Reltio



    ------------------------------
    Sheshadri V
    Fresh Gravity
    ------------------------------



  • 3.  RE: RDM Transcode error filter
    Best Answer

    Posted 06-12-2023 02:42

    Hi Sheshadri,

    Also adding a point here - 

    RDM API works if Physical tenant configuration is updated with following properties - 

        "trackTranscodeErrors": true,

        "trackUnidentifiedLookups": true,

        "publishRDMErrors": true,

    But also, when running the RDM API, enableSeparateIndexing=true and updateEntities=true must be updated.
    Post which i was able to see the results.

    Documents referred - https://docs.reltio.com/en/explore/get-going-with-apis-and-rocs-utilities/reltio-rest-apis/engage-apis/tasks-api/reindex-data-task

    Thanks & Regards,



    ------------------------------
    Chetan P
    Lead MDM Specialist
    Freshworks
    Chennai
    ------------------------------



  • 4.  RE: RDM Transcode error filter

    Reltio Partner
    Posted 06-12-2023 02:56

    Hi Chetan,

    trackTranscodeErrors and trackUnidentifiedLookups is present in RDM Config which user can be added and publishRDMErrors is present in Physical Config which can be enabled by reltio support on request.

    Yes, final step after all the RDM Tasks are executed is to push data to rdm via Re-Indexing with separate master index option only then you can have it on MDM UI search



    ------------------------------
    Sheshadri V
    Fresh Gravity
    ------------------------------



  • 5.  RE: RDM Transcode error filter

    Posted 06-12-2023 02:59

    That's right !!  Thank you so much Sheshadri 🙌🏻



    ------------------------------
    Chetan P
    Lead MDM Specialist
    Freshworks
    Chennai
    ------------------------------