Reltio Connect

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  • 1.  UI tenant down?

    Posted 22 days ago

    Hello, receiving unauthorized error similar to the error received 3/26/24.

    Is the system down again?



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    Esther Dehoyos
    Equinor
    Houston TX
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  • 2.  RE: UI tenant down?

    Reltio Employee
    Posted 22 days ago

    @Esther Dehoyos It doesn't look like we are down. I have sent over a message to our team to check it out. You can always look at our status page for updates. https://status.reltio.com/ - If you keep getting the error, I would open up a support ticket. I will keep you posted as I know more. 



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    Chris Detzel
    Director of Customer Community and Engagement
    Reltio
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    Original Message


  • 3.  RE: UI tenant down?

    Reltio Employee
    Posted 22 days ago

    Hi Esther, 

    I can confirm we had no outage of the platform or any platform components.

    Our monitoring system detected no slowness our availability issues any recently.

    We have created a support ticket on behalf of your team - https://reltio.zendesk.com/agent/tickets/102600 please use it as a communication channel - and if you have more questions or concerns, our support team can organise a call with you and review this further. 

    I hope this helps. 

    - Dmitry



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    Dmitry Blinov
    Principal Product Manager
    Reltio
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    Original Message