This week’s Community Show was all about resilience, trust, and readiness. Sudipto Chakraborty, Director of Product Management at Reltio, took center stage to unveil Reltio Business Critical Edition (BCE) — our premium offering built to ensure your enterprise never has to say “We’re down.”
Why Business Continuity Matters Now More Than Ever
With data powering every transaction, engagement, and decision, businesses can’t afford downtime or data loss. Sudipto illustrated just how expensive downtime can be, quoting figures up to $1M per hour for critical industries. BCE was built to prevent exactly this. It's not just a product — it's a commitment to operational continuity.
Key Capabilities of Reltio Business Critical Edition
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Cross-Region Redundancy:Mirror tenant pairs ensure continuity even if an entire region fails.
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RTO < 1 Hour / RPO < 1 Minute: Near-zero data loss and ultra-fast recovery during disaster events.
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“Four Nines” SLA (99.99%): Offers ~52 minutes of annual downtime vs. 4.5 hours with the standard SLA.
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PrivateLink & Shield: BCE includes private network access and customer-managed encryption keys for security and compliance.
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Failover Simplicity: When a primary region goes down, BCE kicks in like a power backup — with minimal disruption.
Sudipto used relatable analogies throughout, like comparing BCE to a spare engine or generator that instantly takes over without missing a beat.
How It Works: Behind the Scenes
From real-time replication and automatic failovers to controlled annual disaster drills, BCE is built with operational discipline. It’s a comprehensive solution combining infrastructure, orchestration, and people-readiness.
FAQs Covered
Sudipto answered top questions on:
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Transitioning to BCE
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Cloud region support (AWS & GCP now, Azure coming)
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Pricing adjustments for existing Shield/PrivateLink users
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Testing failover through coordinated drills
Conclusion
BCE isn’t an add-on. It’s Resilience-as-a-Service — essential for teams that can’t risk interruptions in service, data integrity, or compliance. If “downtime is not an option” rings true for your business, BCE is your answer.
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