Hi Team,
I am trying to work with the Interaction feature. Currently, the Interaction feature is not enabled in my tenant.
I tried creating an Interaction Type using the POST API call, but I am not able to create it successfully.
However, I am able to create the Interaction Type by modifying the L3 (tenant configuration) directly.
Could someone please confirm:
- Is creating an Interaction Type through API supported when the Interaction feature is not enabled?
- If API creation is supported, could you please share the correct API endpoint?
- Are there any additional permissions or configuration steps required?
Thanks.
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Arbutha A V
Mastech Digital
Ekkatuthangal
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