Reltio Connect

Hi Experts ,

We are designing real time and near time publish process through reltio external  queue (Amazon SQS ).

Can you please let you know if there is any limitation/threshold values  Reltio is having regarding SQS queues ?

Reltio imposes certain limitations on SQS queues, primarily driven by AWS SQS restrictions. The key limitation is that the maximum message size for SQS is 256 KB. If a message exceeds this limit, it will not be delivered, and Reltio provides a workaround where it writes only the URI and event type for large objects. The full data must then be retrieved separately using an additional API call to Reltio.

If you need to reduce the message size, you can filter unnecessary fields by modifying the JMSEventsFilteringFields configuration. Additionally, Reltio does not provide a built-in way to identify oversized messages directly, but users can implement custom logic to check message sizes before sending them to the queue

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vasanth p
Majix soultions
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Hi @vasanth p ,

Thanks for your information.

Could you please let me know  if there is any retry mechanism present for below two scenarios :-  

• If the external queue is down/full  for some reason and any create/update from Reltio did not go to the queue , how to retry the same events to make sure we are not missing any events from reltio to external SQS queue.
• If for some reason/networking issue the messages did not go from queue to downstream system , how to make sure to get the same from the queue again once  the network is up ?

Hi @vasanth p ,

Could you please let me know about this ?

Hi, 

Here's a cleaner, polished version of just the limitations section:

Message Retrieval Limits:

• Maximum messages in a single poll: 10 (for single message poll trigger)
• Maximum messages in a batch poll trigger: 2,000

API Call Limits:

• Maximum API calls to Reltio REST API: 1,000,000 per day (aggregated across all tenants)
• Maximum processing rate: 300 operations per second (OPS)

Object Creation Limits:

• Users: 15,000
• Clients: 500
• Roles: 5,000
• Groups: 5,000

API Payload Limit:

• Maximum number of objects in a single API call: 100

Data Retention:

• Activity log and history data retention: 1 month to 7 years (varies by environment and industry type)