Reltio Connect

Hello All,

Recently to we changed non sso users to sso, but the thing is, we are unable to get the access authorization token for the user. Earlier, we used to get the bearer token with username and password like below, but now after changing to sso, there is an error coming up, so unable to access reltio for any api related work, like updating users, load, export, get tenant config, roles etc. 

POST https://auth.reltio.com/oauth/token
                Headers:Authorization:Basic cmVsdGlvX3VpOnNlY3JldA==
                Content-Type: application/x-www-form-urlencoded
                Body:password=<password>&username=<username>&grant_type=password

Please if anybody can help address this urgently. 

is there api changed not just for service account using client credentials. 

For all sso users, how do we access and perform jobs via api? is there any change in the way we generate token for us sso users(not service accounts).

Hello Reltio User, 

Once the MFA has been enabled to get the accessToken you may need to follow the following approach: 

Use the Stake token generated in the above step on to the next step along with the One Time Password that you get on your app or the email. 

Here is the documentation link for the same. 

https://docs.reltio.com/en/explore/get-going-with-apis-and-rocs-utilities/reltio-rest-apis/explore-apis/authentication-api/access-token-authentication/get-access-token-with-mfa