Reltio Connect

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  • 1.  SFDC integration using Reltio Integration hub

    Posted 06-08-2022 11:40
    Hi,

    I have following queries on Reltio Integration hub.

    Can we define a recipe in Reltio integration hub in order to perform Bidirectional data sync between Reltio and SFDC  ?
    And does it considered as an alternate of Salesforce Connector ?
    Does recipe allows us to write a custom logic in synchronous process ?
    How better we can leverage Reltio Integration hub for all the above operations rather Salesforce Connector ?
    And which one do you suggest as a best approach. (Hub. OR.  Connector) ?

    Thanks in advance.


  • 2.  RE: SFDC integration using Reltio Integration hub
    Best Answer

    Reltio Employee
    Posted 06-08-2022 12:16
    Hello,
    Please see answers to your questions
    Can we define a recipe in Reltio integration hub in order to perform Bidirectional data sync between Reltio and SFDC  ?
    Yes

    And does it considered as an alternate of Salesforce Connector ?
    We have our bespoke SFDC connector which I would recommend for your SFDC integration.  It's been purpose-built for integrating Reltio to SFDC. Here are the use cases the connector supports.  
    https://docs.reltio.com/salesforce/sfdcmappingusecases.html
    If you need to do something outside of what's in the listed use cases, you can explore RIH as a possible solution

    Does recipe allows us to write a custom logic in synchronous process ?
    Yes

    How better we can leverage Reltio Integration hub for all the above operations rather Salesforce Connector ?
    If your use cases fall within what's listed in the link above, recommendation is go with the SFDC connector

    And which one do you suggest as a best approach. (Hub. OR.  Connector) ?
    Depends on your use case.  If you'd like to something that the SFDC connector can't do based on documentation and listed use cases, you can explore RIH as the solution