Hi Robert,
Yes, its possible to. We have SBC (Search Before Create) built within our Veeva CRM for users to tap into Reltio to look for HCPs/HCOs before they create new in Veeva CRM. It can be done via APIs using custom Visualforce page within Veeva CRM. We havent implemented DCR feature/workflows but I think its the same concept and supported. No need to use RIH (Reltio Integrations Hub) to achieve this in my opinion.
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Bhaskar Nunna
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Original Message:
Sent: 01-16-2024 11:51
From: Robert Thomas
Subject: Veeva CRM with SBC and DCR via API
Can someone confirm if Veeva CRM can leverage Reltio APIs directly for SBC and DCR . Has this been done? Did they use the Reltio Connector or have to use RIH? If RIH, is SBC supported there as a function or again is it an API call?
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Robert Thomas
Axtria
NJ
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