Reltio Connect

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  • 1.  Access of system logs to partners/customers

    Founding Member
    Posted 10-13-2022 11:58
    Does Reltio have a roadmap to provide system log access to partners/customer? This could really ease the road blocks and dependency on Reltio support to debug any issues and further help us learn about the warnings which might not be causing any issue but impacting the Reltio platform performance to some extent.

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    Ashish Rawat
    Manager
    Fresh Gravity
    Bangalore
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  • 2.  RE: Access of system logs to partners/customers

    Reltio Employee
    Posted 10-13-2022 19:04
    Hi Ashish,
    Thank you for this suggestion.
    We are introducing new capabilities to provide better monitoring and troubleshooting capabilities. Two recent additions to our platform I want to call out - API Monitoring Dashboards and Monitoring for Salesforce Connector (introduced in 2022.3 release)
    We have considered exposing system logs and info messages for debugging purposes. We will share more details as they become available. This is in our long term roadmap.

    Thank you!
    Venki

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    Venki Subramanian
    Reltio
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    Original Message


  • 3.  RE: Access of system logs to partners/customers

    Founding Member
    Posted 10-14-2022 10:06
    Yes we are using API Monitoring dashboard but access to system logs would be beneficial to both Reltio and Customer. Thanks for the info on roadmap.

    ------------------------------
    Ashish Rawat
    Manager
    Fresh Gravity
    Bangalore
    ------------------------------

    Original Message


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