Reltio Connect

Hi,

some weird observation that code is still getting displayed for multiple profiles in the tenant even though right mapping (code/value pairs) exists in RDM. 

In RDM: 

Source A : code: 01, value: Singapore 
Source B Reltio : code: 01_SN, value: Singapore 
Canonical Value:code: 01_SN, value: Singapore 

Data loaded with source A (code 01 is passed) in tenant by data loader, however entity is not taking Singapore value from RDM instead 01 is getting displayed. 

Any thoughts ?

Regards,
Sree

There could be multiple reason for such behavior 

1. L3 or RDM configuration is misconfigured

2. Data is loaded prior to lookup load or RDM index issue - Try RDM reindex task if not resolved then you can try cleanup  transcode and then populate transcode RDM task