Reltio Connect

Hello everyone, 

I am facing issues while trying to execute ROCS data loader utility. Instead of username and password, I have given client_credentials, but while executing I am getting 401 error,. ERROR - Auth Call Failed: Error Code = 401 |||| Error Message: {"error":"unauthorized","error_description":"Failed to decode basic authentication token"}

Does anyone know how to pass client credentials correctly. What is the format, as it is getting encrypted after first execution.

is it  I tried all possible combinations.

CLIENT_CREDENTIALS = Basic <encoded value>
or
CLIENT_CREDENTIALS= clientid:clientsecret

This was mentioned in the rocs utility data loader properties file:

#This property used for to get the access token using client_credentials grant type. The value for this property can be obtained by encoding the client name and secret separated by colon in Base64 format. (clientname:clientsecret)
CLIENT_CREDENTIALS =

Hi Reltio User,

It sounds like you're encountering an 401 Unauthorized error because the client credentials are not being encoded correctly for the Basic Auth header. To properly encode clientid:clientsecret in base64, follow these steps. Please note this command is a bash common on the UNIX terminal. 

1. Use the following command to base64 encode your credentials:
   echo -n "clientid:clientsecret" | base64
   This will output an encoded string that should look like this:Y2xpZW50aWQ6Y2xpZW50c2VjcmV0

2. Once you have the encoded value, pass it in the CLIENT_CREDENTIALS variable using the format:
   CLIENT_CREDENTIALS=Y2xpZW50aWQ6Y2xpZW50c2VjcmV0
This should resolve the 401 error. Let us know if you continue to face issues!

CLIENT_CREDENTIALS = Basic <encoded value>
or
CLIENT_CREDENTIALS= clientid:clientsecret

#This property used for to get the access token using client_credentials grant type. The value for this property can be obtained by encoding the client name and secret separated by colon in Base64 format. (clientname:clientsecret)CLIENT_CREDENTIALS =