Reltio Connect

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  • 1.  Hierarchy of matching rules

    Posted 08-25-2021 14:17
    Hello, 
    I am seeing some records that have the same unique identifier but still they don't match and are shown in potential matches based on fuzzy names. We have a rule that should match based on the exact unique ID. 
    I was wondering if there is setting to say that if a record matches based one criteria then it should not go through rest of the matching rules.


  • 2.  RE: Hierarchy of matching rules

    Reltio Employee
    Posted 08-25-2021 23:58
    Hi Haresh,

    All match rules having scope "All" or "INTERNAL" are triggered at the same time for matching tenant records.  Maybe you can use the score setting to identify records that are matched on one or more match rules.  You can find more details on this configuration here - https://docs.reltio.com/matchmerge/scorestandalone.html?hl=scorestandalone

    We will have to look at the match configuration to see why the exact match on Unique ID is not working for you.


  • 3.  RE: Hierarchy of matching rules

    Posted 08-26-2021 10:52
    @Suchen Chodankar thank you. I will work with my developers to look at match config as well. ​