Hi Team,
We all are aware that Match rules can be implemented as per requirements as much based on the data resides in the tenant.
Thinking about the priority how the match rules works on few scenarios.
Scenario - Have configured the Match rules as below
Match Rule 1 - Name + Website + Country
Match Rule 2 - Website + Country
Match Rule 3 - Primary Key + Country
Match Rule 4- Primary Key
Data Example :
Match Rule Precedence to be taken - Rule 1 -> Rule 2 -> Rule 3 -> Rule 4
If the record doesn't match based on Rule 1 then Rule 2 should pitch in which goes on till Rule 4.
Every Match rule will have unique match scores, attributes and configuration setup as per requirements.
As per my understanding, whichever gives best score it falls in respective category despite the order, but just thinking does it work precedence way as mentioned above.
Thanks & Regards,
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Chetan P
Lead MDM Specialist
Freshworks
Chennai
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