We've been facing an issue while trying to configure relevance-based match rules for creating strong matches, medium matches etc. Our goal is to determine both the matching score and relevance score, but unfortunately, the rule doesn't seem to be functioning properly, as it's failing to identify any matches. we created relevance based matching on Exact First name & Last Name and Fuzzy Designation & Specialty fields.
Interestingly, we've noticed that when we create rules without selecting the relevance-based matching checkbox, they work perfectly fine, allowing us to identify potential matches. However, our preference is to base the matches on relevance and matching scores, as this would enable us to automatically merge them based on the scores obtained from the matching rule.
Any help on this would be really great. thank you.
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Ramu Aitha
Indegene
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