Reltio Connect

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  • 1.  Problem with reltio connector after upgrade to mule-reltio-connector 2.4.0

    Posted 10-10-2024 18:43

    Hello,

    Hope you are well. I upgraded the mule-reltio-connector to 2.4.0 and updated the reltio connector configurations to add CLIENT_CREDENTIALS. However, when I test the connection or send an API call to Reltio using the mule-reltio-connector, it failsI have verified the CLIENT_ID and CLIENT SECRET by calling the reltio API directly using the same credentials. This is a blocker for us and I cannot move forward. Can you please help us here? I have posted a screenshot of the error we are getting. 

    Thanks



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    Shree Chhatwal
    Arvest
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  • 2.  RE: Problem with reltio connector after upgrade to mule-reltio-connector 2.4.0

    Reltio Employee
    Posted 10-16-2024 08:44

    Hi @Shree Chhatwal

    I have spoken to our Product Management team and they have said that our Engineering team will be in touch to give you some assistance!



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    Paul Lawrence
    Technical Delivery Manager
    St Neots
    United Kingdom
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  • 3.  RE: Problem with reltio connector after upgrade to mule-reltio-connector 2.4.0

    Posted 10-16-2024 09:33

    Hey @Paul Lawrence

    Thanks for your reply. I have talked to the engineering team and we have figured out the issue. They have raised a defect to fix the issue as well.

    Thanks

    Shree



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    Shree Chhatwal
    Arvest
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