The importance of efficiency cannot be overstated. From receiving same-day grocery deliveries to getting your favourite takeout in under an hour, we've come to expect quick and seamless service in all aspects of life. However, achieving the same level of efficiency in software implementation can be a complex task, especially for organisations with multiple systems that contain critical data necessary for the successful operation of their business.
“Reducing time to value refers to a reduction in the time it takes
for a customer to realise the benefits of a product or service”
While resolving complex and fragmented data issues cannot be accomplished with the snap of a finger, there are ways to expedite the software implementation process significantly. Instead of investing in a lengthy and costly two-year implementation that may cost organisations thousands, if not millions of dollars, it is now possible to achieve the same results in just 90 days.
No laughing please, this is serious! In this article, I am going to introduce you to Reltio’s 90-day implementation. I then go on to talk about how we can help you keep to those 90 days with assets which will support and accelerate your time to value.
“It is not necessary to do extraordinary things
to get extraordinary results.” – Warren Buffett
Reltio has developed a suite of preconfigured connectors within its Integration Hub module which support our prescriptive agile-modelled implementation approach, known as "The Reltio Way Delivery Methodology". Perhaps I should explain our implementation approach before showing you how we can make it even faster!
Reltio’s methodology follows a sequential framework of checkpoints to ensure the implementation team can deliver iterative implementation milestones that add value throughout the project.
The specific implementation milestones will differ depending on where each customer is in their Reltio customer journey. However, following this framework in every phase ensures continuous delivery of value, no matter the customer's journey stage.
To assess the level of risk for achieving the planned Go Live Milestone date, we have introduced a Go Live Readiness Assessment that will be reviewed at each checkpoint. This assessment helps assess, document, and communicate the level of risk associated with achieving the desired Go Live Milestone date.
After reading this, you might say:
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“This is great! But Paul, my implementation is rather complex. I have hundreds of Source systems and need you to update them after you have cleansed and harmonised my data…. Oh not to mention the number of API calls it's a huge undertaking…. 90 days…. You are kidding me? |
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"I agree with you Mr Customer, but I also think that 90 Days is achievable, We have seen it with several of our customers in different industries. I think it was Henry Ford who said, “Nothing is particularly hard when you divide it into small jobs.”
Our Delivery Methodology is fundamentally sound, but we understand that larger implementations may require additional sprints between each phase. To expedite the process, we have prepared templated documentation to jumpstart each deliverable. For instance, we have User Stories broken out by module and a Fit Gap Analysis template. These templates (and others) are available to all customers, regardless of the size of the task at hand, to streamline the implementation process and deliver value in a timely manner.”
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“Documentation is great and will help, for sure. But what else can you accelerate our timeline with?” |
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“Here I can help you with Prebuilt connectors for ETL, Import/Export, Reporting and Match Analysis through our Reltio Integration Hub. These have been developed by our Professional Services team with real-life use cases seen during projects in the last year and right now.
We have leveraged the hours of work and expertise gained from our current customer base to develop these templated documentation and implementation recipes. We understand that one size does not fit all, which is why we offer different variations of each template. So whether you need to connect your Azure ODS to Reltio or are a Google shop, we have the resources to cater to your specific needs.”
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We are always open to discussing our Reltio Delivery Methodology with our customers and recently held a webinar on the topic. You can find the recording of the March 2023 webinar on the link above. Please reach out to your Customer Success Manager or Professional Services contact, should you want Professional Services support for your next project.
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Paul Lawrence
Technical Delivery Manager
Father, Analytical thinker, and Builder of Lego.
Paul is a Senior Account Manager with 15 years of experience working with global brands in FMCG, Pharma, and Manufacturing managing high-value and Enterprise accounts to drive renewals and growth of existing contract value whilst delivering exceptional Customer Adoption and best practice.
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