Reltio Connect

Hi Team 

I have one question when I am trying to use Export API to export entities from Reltio to our S3 bucket , file is being placed in S3 but when I am trying to list the file content using inbuilt functionality provied by Reltio for AWS in RIH its saying Response size 0 although I checked the file is being placed in S3. PF the SS and json for the steps:

{
  "body": {
    "groupId": "f26f3ab0-4867-4464-a6ba-d1332c466b1a",
    "exportType": "ENTITIES",
    "version": "v2",
    "status": "scheduled",
    "details": "Export job has been scheduled. Result will be sent to your email: devang.bagora_ext@novartis.com",
    "taskIds": [
      "f26f3ab0-4867-4464-a6ba-d1332c466b1a"
    ]
  },
  "headers": {
    "date": "2026-02-25T06:55:14.000000+00:00",
    "content_type": "application/json;charset=UTF-8",
    "transfer_encoding": "chunked",
    "connection": "keep-alive",
    "access_control_allow_origin": "*",
    "access_control_allow_methods": "GET,POST,PUT,DELETE,OPTIONS,HEAD",
    "access_control_allow_headers": "Source-System,ActivityID,Content-Type,Authorization,globalId,clientSystemId,xxx-client",
    "operationid": "a2864aae-b819-490f-a6ef-2ec2a810f887",
    "cache_control": "no-cache, no-store, max-age=0, must-revalidate",
    "pragma": "no-cache",
    "expires": "0",
    "x_envoy_upstream_service_time": "2103",
    "x_frame_options": "DENY",
    "x_content_type_options": "nosniff",
    "x_xss_protection": "1; mode=block"
  }
}

List File Content Step : 

{
  "metadata": {
    "bucket_name": "novartisrs3a02deviereltiostg001",
    "prefix": "/Finance/ERH/",
    "next_page_token": null,
    "key_count": 0,
    "max_keys": 1000,
    "is_truncated": false
  },
  "files": []
}

Please let me know why this is happening.

Thanks