Reltio Connect

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  • 1.  Salesforce connector (demo account)

    Posted 02-25-2025 15:41

    Hi,

    We are working on a POC to show case Salesforce connector's SBC and synchronization feature. During the setup, ran into below issue.

    I tried creating the custom field DunsNumber under Account domain, but the field name ended up getting DunsNumber_c as it is a custom element.

    I am following the steps mentioned in the below course.

    https://learn.reltio.com/reltio-connected-customer-data-for-salesforce/56858/scorm/1so9foajrdtk6

    Please share If you have any accelarators for this. Thank you



    ------------------------------
    Rushy
    ------------------------------


  • 2.  RE: Salesforce connector (demo account)

    Posted 02-26-2025 22:51

    Hi,

    That is completely expected in Salesforce! When you create a custom field, Salesforce automatically adds_c to the API name, so DunsNumber becomes DunsNumber_c.

    If you're dealing with a connector (such as Reltio), simply map the right field name in your settings. For example, if the connection requires DunsNumber, modify the mapping to use DunsNumber_c.

    Json Code,

    {
      "SalesforceField": "DunsNumber_c",
      "ReltioAttribute": "DunsNumber"
    }



    ------------------------------
    Varsha Periyasamy
    MDM Developer
    Majix Solutions Inc
    ------------------------------



  • 3.  RE: Salesforce connector (demo account)

    Posted 04-02-2025 01:21

    We ran into the same error, and unfortunately, that is a bug in the SFDC connector provided. There are at least four fields mapped in the connector that have been deprecated from Salesforce which is why you are getting the error. Those fields are:

    DunsNumber
    NaicsCode
    NaicsDesc
    Tradestyle
     



    ------------------------------
    Tim Magney
    The Greenbrier Companies
    Lake Oswego OR
    ------------------------------



  • 4.  RE: Salesforce connector (demo account)

    Posted 04-03-2025 18:37

    Hi Tim Magney,

    The issue is resolved. Reltio came up with a new Salesforce connector and made all these elements as optional. I believe the connector is still in beta phase. Please check with your Reltio success manager or poc for the link to beta connector. Thank you.



    ------------------------------
    Rushyendar Akula
    Concord NC
    ------------------------------

    Original Message


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