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Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

  • 1.  Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

    Posted 26 days ago

    Data Change Request (DCR) was raised by user "tester1" and later approved by "tester2". However, the records created/updated in Reltio are reflecting under tester2's user ID (521) instead of the original requester.

     

    Sample Example

    1. Requester Action
      • User tester1 raises a Data Change Request (DCR) to update the Parent of Node 918 from Parent 200 to Parent 371.
      • At this stage, the change is only stored as a pending request in the workflow and no actual update is made in the Reltio record.
    2. Approval Action
      • User tester2 (Approver) reviews the request and approves the DCR.
    3. System Behavior
      • Once tester2 approves the request, the system applies the change to the record in Reltio.
      • The record is updated in the system at the time of approval.
    4. Audit Result in Reltio
      • updatedBy / createdBytester2 (User ID 521)
      • Because tester2's approval action triggered the actual data update in the system.

    Summary

    • DCR Raised by: tester1
    • DCR Approved by: tester2
    • Record Updated By in Reltio: tester2 (since approval executes the change)
      Please look into this and cofnirm once is this OOTB  in Reltio.


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    Priyam Shukla
    EPAM
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  • 2.  RE: Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

    Reltio Employee
    Posted 26 days ago

    Hi Priyam,

    This is working as designed because user 1 in your example did not actually make any changes to the actual profile. He or she just raised a data change request, and when user 2 approved that data change request, the changes were applied to the record. Hence, it shows user 2's ID in the audit logs as "updated by". 



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    Thanks,
    Snehil Kamal
    Senior Staff Forward Deployed Engineer
    Reltio
    Bangalore
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