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Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

  • 1.  Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

    Posted 4 hours ago

    Data Change Request (DCR) was raised by user "tester1" and later approved by "tester2". However, the records created/updated in Reltio are reflecting under tester2's user ID (521) instead of the original requester.

     

    Sample Example

    1. Requester Action
      • User tester1 raises a Data Change Request (DCR) to update the Parent of Node 918 from Parent 200 to Parent 371.
      • At this stage, the change is only stored as a pending request in the workflow and no actual update is made in the Reltio record.
    2. Approval Action
      • User tester2 (Approver) reviews the request and approves the DCR.
    3. System Behavior
      • Once tester2 approves the request, the system applies the change to the record in Reltio.
      • The record is updated in the system at the time of approval.
    4. Audit Result in Reltio
      • updatedBy / createdBytester2 (User ID 521)
      • Because tester2's approval action triggered the actual data update in the system.

    Summary

    • DCR Raised by: tester1
    • DCR Approved by: tester2
    • Record Updated By in Reltio: tester2 (since approval executes the change)
      Please look into this and cofnirm once is this OOTB  in Reltio.


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    Priyam Shukla
    EPAM
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  • 2.  RE: Title : DCR request raised by "tester1", DCR approved by "tester2". Records in reltio are reflecting under tester2 521 id.

    Reltio Employee
    Posted 2 hours ago

    Hi Priyam,

    This is working as designed because user 1 in your example did not actually make any changes to the actual profile. He or she just raised a data change request, and when user 2 approved that data change request, the changes were applied to the record. Hence, it shows user 2's ID in the audit logs as "updated by". 



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    Thanks,
    Snehil Kamal
    Senior Staff Forward Deployed Engineer
    Reltio
    Bangalore
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