Reltio Connect

Hi fellow Reltio MDM experts,

We have a situation at one of our clients. There is an export job scheduled in PROD since 2021. We do not have the RIH license, so I assume it was configured using the API.

1. I can see the configuration of these jobs using the "Completed Jobs" section. But how can I modify these jobs?
2. How can I replicate these jobs in Non-Prod?
3. Is there an API call available to retrieve the configuration and post it to other environments?

Here is the screenshot of one exported job.

Any guidance or references to relevant documentation would be greatly appreciated!

Thanks!

Hi Rushyendar, 

As there is no RIH in place, this implies the export job that is running is part of an external job that is running. So you may need to understand which internal job within the customer infrastructure is triggering the API call. 

Coming to the question you have, below are the details: 

1. Once you click on the "VIEW EXPORTED FILE" you will land on a page that will give you the TASK ID, which can be found in the below image starting with d505****5b. You can use this taskID to retrieve the details about the export job using API call. 

 GET https://{{env}}.reltio.com/jobs/{{tenantID}}/tasks/d50***65b

2. You may need to build your export API call by reviewing the output of the above GET API call. You can find the details on building the export API call here: https://docs.reltio.com/en/integrate/load-and-export-data/export-data-using-reltio-export-service/export-entities

3. Please refer to the point 1 above. 

Hope this helps. 

--Girish