Reltio Connect

This message was posted by a user wishing to remain anonymous

Hi Team,

I have existing OOTB workflow .When A DCR is raised it is assigned to assignee set up .We have new business request where we have updated the OOTB workflow and from there and DCR is raised via localhost Workflow Adapter it is assigned to PROD Client Credentials instead of DEV Client Credentials

Could you please help me checking how the assigning can be updated .

Hi User,

My understanding of the problem you described above is the following

• You have separate client credentials for DEV/TEST and PROD environments. 
• When the workflow is raised from the local workflow adapter or the DEV/TEST tenants, you want the workflow to be assigned to the DEV client credentials. 
• When the workflow is triggered from the PROD UI, then you need the workflow to be assigned to the PROD client credential. 

Please verify if this understanding is correct. 

If yes, then you can achieve this via java customizations. Here is what you will need to do. 

• You will need to capture the tenant ID from the execution
  

  String tenantId = execution.getTenantId();

• In the Java implementation, update the assignee from code based on the tenant id. 
  • If the tenant is DEV, route to the DEV client credential. 
  • If the tenant is PROD, route to PROD client credential. 

Let me know if this helps. 

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Diparnab Dey
Technical Consultant
Reltio
Kolkata, West Bengal
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