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  • 1.  How to disable RDM warning in Customer tenant

    Founding Member
    Posted 02-13-2023 14:57

    Recently I have noticed that RDM errors have started showing up in Customer tenant UI. Please let me know if there is a way to disable it. Here is sample snapshot of warnings. 

    Please note: RDM mapping is not an issue here, I want to disable these warnings in Customer tenant UI



    ------------------------------
    Ashish Rawat
    Manager
    Fresh Gravity
    Bangalore
    ------------------------------


  • 2.  RE: How to disable RDM warning in Customer tenant

    Reltio Partner
    Posted 02-14-2023 06:29

    Hi Ashish,

    The RDM data should be show-up in Reltio MDM tenant if it is mapped(Code matches between MDM and RDM) but should not show-up warnings if there is no mapping(Code/Input data doesn't match between MDM and RDM), Is this your question?

    If Yes, I don't think this can be possible. If at all we configure the RDM, it will bring the RDM data to MDM if it matches else showup validation errors.

    Even the lookup code present in the RDM tenant and showing up error, then we may need to run the Reindex Unresolved RDM Lookups API.



    ------------------------------
    Nagaraju
    ------------------------------

    Original Message


  • 3.  RE: How to disable RDM warning in Customer tenant

    Reltio Employee
    Posted 02-14-2023 10:48

    Hi Ashish,

    Check entities.json in your UI configuration. Below needs to be removed from that if you need to disable the warnings/errors:

    {
    "point": "com.reltio.plugins.ui.configuration",
    "id": "com.reltio.plugins.entity.ValidationServiceLevels",
    "levels": ["ERROR", "WARNING"]
    }



    ------------------------------
    Thanks,
    Snehil Kamal
    Solution Architect
    Reltio
    Bangalore
    ------------------------------

    Original Message


  • 4.  RE: How to disable RDM warning in Customer tenant

    Posted 02-15-2023 06:05

    Hi Ashish,

    I believe the below config will take care of enabling / disabling validation message in Customer tenant.

    Config update in L2 :

    Properties to track & highlight RDM errors -

    publishRDMErrors : false
    indexRDMLookups : false
    trackTranscodeErrors : false



    ------------------------------
    Chetan P
    Senior MDM Specialist
    Freshworks
    Chennai
    ------------------------------

    Original Message


  • 5.  RE: How to disable RDM warning in Customer tenant

    Founding Member
    Posted 02-15-2023 12:05

    Hi @Snehil Kamal , Thanks for your response.
    In my understanding, If I remove "Warnings" here that will stop all sorts of warning. Do we have a way to just stop the RDM warnings.

    @Nagaraju A In classic UI every RDM errors don't use to show up unless enabled from backgournd

    @Chetan P The parameters you are suggesting are Physical Configuration parameters which are used to send the RDM errors from MDM to RDM .



    ------------------------------
    Ashish Rawat
    Manager
    Fresh Gravity
    Bangalore
    ------------------------------

    Original Message


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