Reltio Connect

 View Only
  • 1.  Logs for custom workflow

    Posted 05-15-2024 16:21

    Hello experts,

    Any idea where can we find the logs for the custom workflow we have created?

    We have been receiving errors in our workflow. But we need an option to check for the logs for reporting and audit. Any APIs or file path to check those?



    ------------------------------
    Nidheesh Radhakrishnan
    MDM Developer
    Novartis
    ------------------------------


  • 2.  RE: Logs for custom workflow

    Reltio Employee
    Posted 05-20-2024 11:15

    Thank you for your question. Currently, the logs for custom workflows are piped into LogDNA. At this time, customers do not have direct access to these logs. To obtain the logs for reporting and audit purposes, you will need to contact our Support team. They, along with our Professional Services (PS) team members, have the capability to access and provide you with the necessary log information.



    ------------------------------
    Karthik Thomas
    Product Manager
    Reltio
    ------------------------------



  • 3.  RE: Logs for custom workflow

    Posted 05-20-2024 13:51

    Thanks for your reply @Karthik Thomas. Will reach out to our Reltio representative then.



    ------------------------------
    Nidheesh Radhakrishnan
    MDM Developer
    Novartis
    ------------------------------