I would expect the customer admin would get an email, but I'm not sure of the exact procedure.
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Original Message:
Sent: 8/8/2023 9:46:00 AM
From: Ashish Rawat
Subject: RE: Account inactivation on suspicious activity
Sure I can do that about specifics. You mentioned about customer being informed in above response, is that something a Customer Admin user will get an automated email from Reltio or that is also via CSM?
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Ashish Rawat
Sr. Manager
Fresh Gravity
Bangalore
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Original Message:
Sent: 08-07-2023 14:20
From: Gino Fortunato
Subject: Account inactivation on suspicious activity
For specific examples, I think you are better off asking someone directly related to the account, probably the Customer Success Manager for details.
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Gino Fortunato
Senior Solution Engineer
Reltio
Original Message:
Sent: 08-07-2023 12:31
From: Ashish Rawat
Subject: Account inactivation on suspicious activity
Hi Gino, Is there any documentation for same? Recently we have noticed automatic inactivation of user accounts, so wondering what triggered it and how to ensure its the legitimate inactivation.
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Ashish Rawat
Sr. Manager
Fresh Gravity
Bangalore
Original Message:
Sent: 08-05-2023 06:05
From: Gino Fortunato
Subject: Account inactivation on suspicious activity
The tenants are aways monitored. if suspicious activity is detected, the customer will be alerted
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Gino Fortunato
Senior Solution Engineer
Reltio
Original Message:
Sent: 07-25-2023 01:12
From: Ashish Rawat
Subject: Account inactivation on suspicious activity
Are there are any policies or checks in place in Reltio to inactivate the user on suspicious activities?
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Ashish Rawat
Sr. Manager
Fresh Gravity
Bangalore
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