Reltio Connect

Hi Team ,

Previously we used OOTB Location entity as reference attribute in another custom inherited entity called "Customer" and what we have seen that every time we create new Location through reference entity from "Customer" page , the old relationship got automatically deleted  .

Now based on the agreement from client we are using a custom entity which is a clone of Location called  Addresses  but this time whenever we are creating new Addresses  through reference entity from "Customer" page , the old relationship is staying along with the new one

Please let us know how to achieve the old process which was present with Location entity as we are not sure the exact configuration to be done to achieve the same  expectation with the older entity.  

Hi Utsa ,

Thanks for your questions. Please confirm my understanding-

Let's assume  "Customer C1" is connected to "Address ABC" . Now from the customer profile page when you add a new address as reference entity "Address XYZ" then you want "Address ABC" to "Customer C1" relationship to be auto deleted.

Is this right? Which velocity pack are you using?