Reltio Connect

Hi,

I have got permission to see "API Platform" in my RIH. When I click on this, I get the "Page doesn't exist" error. Please see the screenshot below.

Thanks,

Gowdhaman

You need to explicitly raise a request to Reltio support to enable API platform

The below solution might be helpful after Reltio provides the API Platform access.

Only the admin user with the ROLE_INTEGRATION_CUSTOMER_ADMIN role can access the 'On-prem group' and 'API platform' tools. This issue could happen If a user was assigned two RIH roles at the same time.  Make sure that admin users do not have the second role ROLE_INTEGRATION_SPECIALIST.
 
If the admin user was provided 2 RIH roles, delete the second role to gain access to these tools.