Will check on the workaround for the same and will post here on any further observations.
Original Message:
Sent: 06-05-2024 01:13
From: Abhradeep Sengupta
Subject: Showing hops of a different entity in a specific entity
Hi Nidheesh,
In your first hierarchy 5153542 is Parent of 5153543
In the second screenshot 5153543 is parent of 1008010.
If this understanding is correct then two hierarchies may be set up in different direction. One Parent->Child and other one reversed.
If directions are different then that may create confusion.
Can you please check that or kindly raise a support ticket for our team to investigate?
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Abhradeep Sengupta
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Original Message:
Sent: 06-04-2024 17:09
From: Nidheesh Radhakrishnan
Subject: Showing hops of a different entity in a specific entity
Hi @Abhradeep Sengupta, yeah. It displays, the children of 5153543 and not the parent of the same. We need the parent of 5153543 to be visible.
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Nidheesh Radhakrishnan
MDM Developer
Novartis
Original Message:
Sent: 05-31-2024 12:28
From: Abhradeep Sengupta
Subject: Showing hops of a different entity in a specific entity
Hi Nidheesh ,
Thanks for your question.
In the second screenshot you have provided the image of UI of Items entity type that displays ListItemHierarchy .
In this , for the node "5153543" - there is an arrow associated with the icon.
Have you tried clicking that arrow?
As per my understanding it should show 5153542. Are you looking for that information only?
Please let me know if there is any gap in my understanding
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Abhradeep Sengupta