If you have read the previous blog on matching, you will know that there are two types of match rules in Reltio: Automatic and Suspect. When an automatic match rule is triggered, the records are merged automatically. Automatic match rules are used when confidence about the match is high, so no human intervention is needed.
When a suspect match rule is triggered, a Potential Match is generated for review by a data steward. Suspect match rules are used when confidence about the match is not high enough to automatically merge the records, and human intervention is needed to make a decision.
So how does a Data Steward manage Potential Matches in Reltio? They will typically follow a process something like this:
Take a look at the video for a demonstration of how to do all of this.
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