We have had several instances in the last 18 months where our users have attempted to export relationships from Reltio.
They assume that they can use the following steps:
- Use advanced search to find the subset of data they want to export
- Pick the relationship type they want to export FOR THAT SUBSET OF DATA
What actually happens:
Reltio attempts to export the relationship type(s) selected for the entire tenant without any filtering criteria. There is no warning that this is what is going to happen and it's not remotely obvious
The tenant becomes gridlocked and someone has to go in and kill jobs
It takes quite some time for system stability and performance to be restored
We raised defects on this but were told it needed to be submitted as an idea. That was logged last year.
Would like to ask for your assistance to vote for this and ask Reltio to reconsider this functionality, which we still feel is a defect.
Idea MDM-I-415 is here: https://reltio.aha.io/ideas/ideas/MDM-I-415
Thank you
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Gillian Mould
HP Inc
CA
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