Reltio Connect

Hi ,

when we tried to search any profile using Search Wizard it is not giving any results, we ran Reindex job as well but  no luck.

Can anyone help me in sorting this.

Hi Karthik,

Have you tried this parameter in re-index job..

enableSeparateIndexing

If not you can hit the below cURL command and  if the issue does not resolve raise an ticket with reltio support by providing the Re-Index Task ID's

curl --location --request POST 'https://{{env}}.reltio.com/reltio/api/{{tenantID}}/reindex?updateEntities=true&options=parallelExecution&force=true&IgnoreInStreaming=true&distributed=true&taskPartsCount=6&enableSeparateIndexing=true' \
--header 'Authorization: Bearer dvjsjdv' \
--header 'Content-Type: application/json'

Also provide HAR file while you search for any profile it will be helpful to debug the issue.

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Sheshadri V
Fresh Gravity
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I recollect facing similar issue, where even through Re-index job wasn't able to fix it. 

May be looking more into HAR file or raising request to sync back-end & front-end data by Support team would be able to solve it.

Thanks & Regards,