Reltio Connect

 View Only
  • 1.  Unable to save the Profile and not able to posting the profile

    Reltio Partner
    Posted 02-03-2022 10:37
    Hi team,

    I am getting the below error in one of my prod tenant. we are editing the profile and saving. but we are getting the below error.

    "Saving operation was finished with errors. Problem during get next value happened for sequential generator SEQ_MDM_ID_GENERATOR". can any one please help here.

    Thanks,
    Srinivas.

    ------------------------------
    srinivasa mandati
    Accenture india pvt ltd
    Hyderabad
    ------------------------------


  • 2.  RE: Unable to save the Profile and not able to posting the profile

    Reltio Employee
    Posted 02-03-2022 10:58
    There seem to be two possibilities: 1) your sequence is not configured properly and 2) there is some internal error with the sequence generator.  If this has never worked, you should probably check the configuration.  If it did work and then stopped, you should probably file a ticket with support.

    ------------------------------
    Gino Fortunato
    Senior Solution Engineer
    Reltio
    ------------------------------