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  • 1.  Custom workflow process

    Posted 10-18-2021 23:57
    Hi @Shivaputrappa Patil and team,

    Starting the new thread to discuss on Workflow Custom process.

    ​Scenario:
    The attached image is the default DCR review system provided from Reltio.
    Where the ID value "decision" is flown through the Gateway to decide "approve" or "reject"

    Case : In case of two DCR Review is used for two team approval. In case we need to add dependencies between DCR1 and DCR2 we need the ID value to be changed like
         DCR Review 1 as decision1
         DCR Review 2 as decision2
         If we are able to attain above we can say compare the result and decide on Approve service or Reject service.

    Could anyone suggest a way to attain the same.



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    Chetan P
    Freshworks
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  • 2.  RE: Custom workflow process
    Best Answer

    Reltio Employee
    Posted 10-19-2021 01:35
      |   view attached
    @Chetan P

    I believe you are looking ​for a two-step approval process 
    I have attached the sample file
    is this what you are looking for?

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    Shivaputrappa Patil
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  • 3.  RE: Custom workflow process

    Posted 10-19-2021 01:59
    Hi @Shivaputrappa Patil,

    This is exactly the outcome i am trying, but this is Dependant process. i have a requirement to make it independent.
    DCR Review2 response ​waits for DCR Review1.
    DCR1 and DCR2 will have dependancy only at Exclusive gateway.

    Attaching a rough format of what is needed. In this way both DCR's would act independent.
    In the attached image, at exclusive gateway in-order to determine which ID-decision is from DCR1 or DCR2 i had to rename it.

    Generally it has a condition as ${decision=='Reject'}.
    But here we will have decision from DCR1 and DCR2 as well.

    Please let me know if any additional details are needed. Pleasure to take it.


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    Chetan P
    Freshworks
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