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  • 1.  Address Cleansing concatenates Address Line 2 into Address Line 1

    Posted 10-25-2022 09:53
    We have following address for an organization
    11906 Conley Rd Ste 110, Laredo, TX, United States
    Before going through address cleanser
    Address Line 1: 11906 Conly Rd
    Address Line2: Suite 110
    City: Laredo
    State: TX (Texas)
    Country: United States (US)
    After going through cleanser 
    Address Line 1: 11906 Conley Rd Ste 110  ---- Note cleanser concatenates address line 2 to address line 1
    Address Line2: Suite 110
    City: Laredo
    State: TX (Texas)
    Country: United States (US)

    I am looking to understand why this is occurring, as our expectation is that there is not going to be any concatenation. 
    If it is expected behavior, then how do we prevent it from occurring?


  • 2.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Reltio Employee
    Posted 10-25-2022 15:59
    Hi Behzad,

    Thanks for reaching out to us via Community. Are you looking for an explanation of the behavior you're seeing or are you attempting to find a way to prevent it from occurring?

    Thanks!


  • 3.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Posted 10-25-2022 19:34
    HI Jack
    I am looking to understand why this is occurring, as our expectation is that there is not going to be any concatenation. 
    If it is expected behavior, then how do we prevent it from occurring?


  • 4.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Reltio Employee
    Posted 10-26-2022 08:33
    Thanks for clarifying, Behzad. I


  • 5.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Reltio Employee
    Posted 10-27-2022 17:37
    Hi Behzad,

    I think I can help here. The cleanser appends Suite to the end of address line 1 because that is what is preferred by the USPS. 

    "Secondary address unit designators, such as APARTMENT or SUITE,  are required to be printed on the mailpiece for address locations containing secondary unit designators. The preferred location is at the end of the Delivery Address Line." USPS site is linked here

    As for the second question, I am not sure there is a good way to prevent this from happening other than turning off cleansing on that attribute.

    I hope this was helpful. 

    Best,
    Roger


  • 6.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Reltio Employee
    Posted 10-28-2022 08:19
    Thanks @Roger Mukai, I couldn't have said it better.

    @Behzad Kekobad, for the sake of being comprehensive, I also had our QA team reach out directly to our address verification partners at Loqate. They provided a response that was nearly identical to what Roger stated here, regarding why the two lines are being concatenated. Hope that helps!​​​


  • 7.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Posted 10-28-2022 10:15
    Thanks for the response. Is it going to concatenate irrespective of what is entered in address. line 2? Or is it limited to Suite/Apartment#?





  • 8.  RE: Address Cleansing concatenates Address Line 2 into Address Line 1

    Reltio Employee
    Posted 11-01-2022 11:55
    It will concatenate any type of secondary unit designator.